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Privacy policy

  • 1.          INTRODUCTION
  • 2.          INFORMATION WE COLLECT
    • 2.1.          Personal Information You give us: When you use our platform, communicate with us, or transact with us, you provide us with the following categories of personal information:
  • 3.          LAWFUL BASIS FOR PROCESSING PERSONAL DATA (CANADIAN DATA SUBJECTS):
  • 4.          HOW WE USE YOUR INFORMATION
  • 5.          SHARING YOUR PERSONAL DATA
  • 6.          DATA STORAGE AND RESIDENCY:
  • 7.          CROSS-BORDER TRANSFERS
  • 8.          DATA SECURITY
    • 8.1.          Technical Safeguards
  • 9.          THIRD-PARTY LINKS
  • 10.          HOW LONG WILL WE RETAIN YOUR PERSONAL INFORMATION
  • 11.          DATA SUBJECT RIGHTS
  • 12.          MIRAJ UNITED STATES PRIVACY SUPPLEMENT
  • 13.          MIRAJ EUROPEAN UNION PRIVACY SUPPLEMENT COMPLIANT WITH GDPR
  • 14.          CHILDREN'S PRIVACY
  • 15.          CHANGES TO THIS PRIVACY POLICY
  • 16.          CONTACT US

Miraj ("Miraj," "we," "us," or "our"), operating through the website gomiraj.com, is committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

We respect the privacy of everyone who interacts with us and recognize the importance of protecting personal information. This Privacy Policy is designed to comply with applicable privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the California Consumer Privacy Act (CCPA), and other applicable U.S. state privacy laws.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

IF YOU DO NOT CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS SET FORTH IN THIS PRIVACY POLICY, PLEASE REFRAIN FROM ACCESSING AND/OR USING OUR PLATFORM.

We collect several different types of information for various purposes to operate effectively, provide and improve our services, provide you with the best experience, and meet our legal obligations. This includes:

  • ●Identity Information: First and last name, username, date of birth
  • ●Contact Information: Email address, telephone number, mailing address, billing address, delivery address
  • ●Account Information: Username, password, account settings, and communication preferences.
  • ●Financial Information: Payment card details (processed securely through third-party payment processors such as PayPal and Stripe), billing details, and in some cases bank account information (where applicable).
  • ●Transaction Information: Details of products and services purchased or sold, order history, payment status, delivery information, and customer service interactions related to transactions.
  • ●Profile Information: Purchase preferences, product reviews and ratings, survey responses, and any content you post or submit through our services.
  • ●Business Information: For sellers listing products on our platform, we collect business name, business address, business email address, industry sector, and representative's name and contact information.
  • ●Communications: Your choices regarding receiving marketing communications, newsletters, and promotional offers from us.
  • ●User Content: Any feedback, questions, product reviews, comments, or content you submit through forms, surveys, email communications, or support channels.
    • 2.2.          Information We Collect Automatically:

When you visit our website, certain technical information is collected automatically through standard internet technologies to help us operate, secure, and improve our services. This includes:

  • ●Log Files: We collect your IP address, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and clickstream data. This information is used for website analytics, security, troubleshooting, and to enhance your user experience. It is not directly linked to your identity.
  • ●Cookies and Similar Technologies: We use cookies, web beacons, mobile analytics, advertising device IDs, and similar technologies to enhance your user experience. These technologies are employed across our websites and online services to track user activities, improve functionality, personalize content, recognize your browser or device, learn more about your interests, remember your preferences, analyze website traffic, and deliver relevant advertisements. For more information, please refer to our [Cookie Policy].
  • ●Device Information: We may collect device-specific information such as device type, operating system, and mobile network information.
  • ●Usage Data: Information about how you interact with our website and services, including pages viewed, links clicked, and time spent on pages.
  • ●Location Data: General location information derived from your IP address to help us understand where our visitors are coming from.
    • 2.3.          Aggregated Data:

This information helps us to operate our website efficiently, understand visitor preferences, and ensure a secure and personalized shopping experience.

We also collect, use, and share Aggregated Data such as statistical or demographic data for various purposes. Aggregated Data may be derived from your personal information but does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Information to calculate the percentage of users accessing a specific website feature or to improve our services.

We are committed to processing your personal information lawfully, fairly, and transparently. The legal basis for processing your personal information under PIPEDA (Personal Information Protection and Electronic Documents Act) varies depending on the specific circumstances and the applicable privacy law.

Under PIPEDA, we collect, use, and disclose your personal information based on the following principles:

Consent: We obtain your informed consent before collecting, using, or disclosing your personal information, except where inappropriate or where permitted by law. Consent is essential for most data processing activities, and you may withdraw your consent at any time, subject to legal or contractual restrictions.

Identifying Purposes: We identify the purposes for which personal information is collected at or before the time of collection. This ensures that you are informed about the specific reasons for collecting your data.

Limiting Collection: We limit the collection of personal information to what is necessary for the purposes identified. We do not collect more information than needed to fulfill the intended purpose.

Limiting Use and Disclosure: We do not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required by law.

We use your personal information for various purposes, depending on the types of information we have collected and the interactions you have with our services, including:

To Provide Our Services: Process orders, create and manage accounts, authenticate identity, process payments, deliver products, offer customer support, enable website functionality, and allow third-party businesses to sell their products on our platform.

To Improve and Personalize Our Services: Understand user interactions with our website, identify trends and areas for improvement, develop new features, personalize your experience, and recommend products that may interest you.

For Marketing and Promotions: Send promotional communications, deliver targeted ads, measure campaign effectiveness, conduct surveys, and run contests.

For Security and Compliance: Protect our services from unauthorized access, detect and prevent fraud, ensure compliance with legal obligations, and resolve disputes and solve problems.

We do not sell your personal information to third parties for monetary or other valuable consideration. However, we may share your personal data with selected third parties in specific circumstances when we have obtained your consent.

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors (PayPal, Stripe), shipping and logistics providers, cloud hosting services, customer service and support teams, marketing partners, and analytics providers. These providers are obligated to protect your personal data and may only use it in accordance with our instructions and this Privacy Policy.

Third-Party Businesses on Our Platform: As part of our services, we allow third-party businesses to sell products on our platform. In doing so, we may share your personal information with these businesses to process transactions, fulfill orders, and provide customer service. These third parties are also required to protect your information and use it only for the purposes outlined in this Privacy Policy.

Business Transfers: In the event a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements: We may disclose your personal data if required by law or in response to requests from public authorities, such as a court or government agency, to protect our rights, prevent fraud, or in emergency situations to protect user safety.

Your personal information is stored on secure servers located in the United States. As a result, your data may be transferred to and stored in the United States, outside of Canada, and possibly in other jurisdictions. By using our services, you consent to the storage and processing of your personal information in these locations.

We ensure that appropriate safeguards are in place to protect your personal information during its transfer and storage. If you are located outside the United States, your personal data may be subject to the laws of the jurisdiction where it is stored.

Any transfer of personal information to third parties outside Canada is done in accordance with PIPEDA. We ensure that such transfers are made with appropriate safeguards in place, including:

  • ●Transferring data only to countries that offer an adequate level of data protection, or
  • ●Implementing contractual agreements, such as Standard Contractual Clauses (SCCs), to ensure the recipient protects your personal information in accordance with Canadian standards, along with technical measures like encryption and strict access controls.

Regardless of where your information is transferred or stored, we take all necessary steps to ensure your personal information is handled securely and in compliance with this Privacy Policy and applicable data protection laws

We take reasonable measures to protect your personal information by implementing appropriate technical measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

  • ●Secure Socket Layer (SSL) Technology: We use Domain Validation (DV) SSL certificates to encrypt information transmitted between your browser and our website.
  • ●SiteLock Protection: We utilize SiteLock to monitor our website and protect it from DDoS attacks and other security threats.
  • ●Encryption: We encrypt personal information both in transit and at rest using industry-standard encryption algorithms.
  • ●Firewalls and Intrusion Detection: We employ advanced security systems to monitor and protect our networks.
  • ●Regular Security Updates: We regularly update our systems to address new security threats.
  • ●Access Controls: We implement strict access controls and authentication mechanisms to limit access to systems containing personal information.
    • 8.2.          Payment Security

We do not directly process payment card information. All payment transactions are handled securely through our third-party payment processors (such as PayPal and Stripe), who are PCI-DSS compliant.

While we take reasonable measures to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. Any transmission of personal information is done at your own risk.

We also encourage you to act responsibly by keeping your login credentials confidential, securing your password, and exercising caution when entering personal information online.

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.

We retain your personal information only for as long as necessary to fulfill the identified  purposes for which it was collected, including to satisfy any legal, accounting, or business requirements.

If you choose to withdraw your consent for processing, please contact us webmaster@gomiraj.com. To protect your privacy and security, we may need to verify your identity before processing your request by asking for specific information or documentation. You will not have to pay a fee to access your personal data or exercise any of your other rights.

We will take immediate steps to stop using your personal information for the purposes for which consent was given. However, please note that there may be circumstances where we are legally obligated to retain certain information even after your consent has been withdrawn.

When you request the deletion of your account, we promptly remove your personal information from our active systems and make your account inaccessible for normal business operations, typically within (30) thirty days as required by applicable privacy laws.

However, please note that complete removal of all personal information from our backup systems may take up to (90) ninety days due to our data retention and backup processes. We ensure that during this period, your information is securely stored and isolated from any active use.

Additionally, we may retain some personal information if necessary for legitimate business or legal reasons, such as fraud prevention or compliance with legal obligations. Once the data is no longer needed, we ensure it is securely deleted or anonymized.

Under PIPEDA, if you are a Canadian resident, you have specific rights regarding your personal information to protect your privacy and ensure control over your data, as detailed below. You can exercise these rights at any time by contacting us at webmaster@Gomiraj.com

  • ●Right to Access: You have the right to request access to the personal data we hold about you, free of charge.
  • ●Right to Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • ●Right to Withdraw Consent: You can withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
  • ●Right to File a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada regarding our handling of your personal information.

This Supplement applies to residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, and any other state with privacy or consumer data laws that apply. If you reside in these jurisdictions, this supplement supplements the Miraj Privacy Policy.

LAWFUL BASIS FOR PROCESSING PERSONAL DATA (US DATA SUBJECTS):

The legal basis for processing your personal information varies depending on the specific circumstances and the applicable privacy law. For U.S. residents, we process your personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable state laws.

Under the CCPA, we collect, use, and disclose your personal information based on the following principles:

Consent and Opt-In: In some cases, we obtain your explicit consent to collect, use, or share your personal information. This applies to certain sensitive data or for marketing purposes, where required by law. You have the right to withdraw your consent at any time, subject to any legal or contractual restrictions.

Necessary for Performance of a Contract: We process your personal information when necessary to fulfill the terms of our agreement with you or to take steps requested by you prior to entering into a contract. This includes processing orders, payments, and providing customer support.

Legal Obligations: We process personal information to comply with applicable legal obligations, including responding to requests from regulatory bodies, law enforcement, or legal proceedings. For example, we may need to retain certain information for tax, financial reporting, or dispute resolution purposes.

Legitimate Business Interests: We may process your personal information based on our legitimate interests as a business. This includes activities such as ensuring the security and integrity of our website, preventing fraud, marketing, improving services, and conducting analytics to understand user needs and improve our offerings.

Public Interest or Legal Claims: In certain circumstances, we may process your personal information where necessary for public interest reasons or for the establishment, exercise, or defense of legal claims.

DATA SUBJECT RIGHTS COMPLIANT WITH CCPA (California) AND OTHER STATE LAWS

If you are a resident of California or any other state with similar privacy laws (such as Colorado, Virginia, or Connecticut), you have specific rights regarding your personal information to protect your privacy and ensure control over your data. You can exercise these rights at any time by contacting us at webmaster@Gomiraj.com 

  • ●Right to Know: You have the right to request that we disclose information about the personal information we collect, use, disclose, and sell.
  • ●Right to Delete: You have the right to request that we delete personal information that we have collected from you, subject to certain exceptions.
  • ●Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.
  • ●Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
  • ●Right to Designate an Authorized Agent: You have the right to designate an authorized agent to make a request under the CCPA on your behalf.
  • ●Right to Correct: You have the right to request that we correct inaccurate personal information that we have collected about you. We will review and make necessary corrections to ensure the accuracy of the data.
  • ●Right to Limit the Use of Sensitive Personal Information: You have the right to request that we limit the use of your sensitive personal information to only what is necessary to fulfill the purposes for which it was collected. Sensitive personal information includes information such as racial or ethnic origin, health data, and financial account information, among others.

This Supplement applies for users and customers residing in the European Economic Area (EEA) referred to as "EU Data Subjects", we process your personal data in accordance with the General Data Protection Regulation (GDPR). We rely on the following legal bases for processing your personal data:

LEGAL BASES FOR PROCESSING PERSONAL DATA

Contractual Necessity: To fulfill our contractual obligations to you when you place an order, create an account, or use our service. To process payments, arrange delivery, and provide customer support. To facilitate returns, refunds, and warranty claims.

Legitimate Interests: To improve and customize our website and services, to prevent fraud and ensure the security of our platform, to analyze how customers use our website and services. To send relevant marketing communications about products similar to those you have previously purchased (subject to your marketing preferences). To manage our business operations efficiently

Legal Obligation: To comply with legal requirements such as tax laws, consumer protection regulations, and accounting obligations and to respond to valid legal processes or government requests.

Consent: To send marketing communications where you have explicitly opted in, to place certain non-essential cookies on your device. To process certain categories of sensitive data, if applicable and to share your information with third parties for purposes unrelated to our core services

Where we rely on consent, you may withdraw this consent at any time by contacting us or using the opt-out methods provided in our communications.

DATA SUBJECT RIGHTS

As an EU Data Subject, you have the following rights regarding your personal data:

  • ●Right to Access: You can request access to your personal data and details about how we use it. You can also ask for a copy of your data in a structured, commonly used, and machine-readable format.
  • ●Right to Rectification: You can ask us to correct any inaccurate personal data. You may also provide additional information to complete any incomplete data.
  • ●Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, especially when it's no longer needed or you withdraw your consent.
  • ●Right to Restriction of Processing: You can ask us to limit how we use your data or object to the processing.
  • ●Right to Data Portability: You can ask us to send you your personal data or transfer it to another organization, where technically possible.
  • ●Right to Object: You can object to our processing of your personal data for marketing or when we rely on legitimate interests.
  • ●Rights Related to Automated Decision-Making: You have the right not to be subject to decisions made solely by automated means if those decisions significantly affect you. You may request human review of such decisions.
  • ●Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time. This will not affect the lawfulness of any processing done before withdrawal.

To exercise these rights, please contact us webmaster@Gomiraj.com. We may need to verify your identity before processing your request.

In compliance with the Children’s Online Privacy Protection Act (COPPA) and PIPEDA, we do not knowingly collect or process personal information from children under the age of 13. Our services are not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without verified parental consent, we will promptly take steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information without appropriate consent, please contact us immediately so that we can take the necessary action.

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the date at the top of this page.

In addition, we may notify you directly via email or through a prominent notice on our website.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Manager Miraj Canada Email address: webmaster@Gomiraj.com Postal Address: 5 Glencedar Crescent, Ont, L1R1X2

Updated on 12/10/2025

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